Member feedback

Our Member Survey 2024 is live. This is your chance to provide valuable feedback on the College, the products and services we provide and your overall member experience. Each member has been sent a survey link via email from [email protected] – please check your inboxes. 

We are keen to hear about your membership experiences and have a dedicated email service at [email protected] that we encourage you to use anytime.

All feedback welcome

We need to ensure that we resolve any issues that arise to learn and improve, but we'd also love to hear what is going well so we can keep on doing the right thing where it works. Our formal Complaints Procedure can be found in the College policies area of the website. We will also develop a Compliments Procedure, but feel free to pass on any positive feedback to [email protected]